Privacy Policy for AceHato Bike Store

Effective Date: December 7, 2024

Introduction

Welcome to AceHato Bike Store . Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we protect it when you visit our website at acehato.net, purchase products from us, or engage with us in other ways. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information when you visit our website, make a purchase, or interact with our store in other ways. The types of personal information we may collect include:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment details.
  • Non-Personal Identification Information: We may collect non-identifiable data such as your browser type, IP address, pages visited, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. Cookies help us track site usage, store preferences, and provide relevant advertising. For more information, see our Cookies Policy below.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: We use your personal information to process payments, fulfill orders, and deliver the products you purchase from our store.
  • To Improve Customer Service: Information you provide helps us respond to your inquiries, requests, and support needs more effectively.
  • To Personalize Your Experience: We use your information to provide a more tailored experience and improve our website and product offerings.
  • To Send Periodic Emails: We may send you updates regarding your order or promotional emails about new products, special offers, and upcoming events. You can opt-out of these emails at any time by clicking the “unsubscribe” link provided in each email.
  • To Improve Our Website: We use analytics tools to analyze user behavior and improve our website’s functionality and user experience.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include:

  • Encryption: We use Secure Sockets Layer (SSL) technology to encrypt sensitive information such as payment details.
  • Access Control: We limit access to your personal information to authorized personnel who need it to perform their job duties.
  • Payment Security: We utilize secure payment gateways to process your payments, ensuring your financial information is handled safely and securely.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your personal information with third-party vendors and service providers who assist in our business operations, such as payment processors, shipping companies, and marketing partners. These providers are required to maintain the confidentiality of your information.
  • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights or the rights of others.

5. Cookies Policy

Our website uses cookies to improve your browsing experience. A cookie is a small file that is stored on your device when you visit our website. Cookies allow us to recognize your preferences and enhance your experience on our site. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Types of cookies we use:

  • Essential Cookies: These cookies are necessary for the operation of the website and cannot be switched off.
  • Performance Cookies: These cookies collect information about how users interact with our website to help us improve its performance.
  • Targeting Cookies: These cookies are used to deliver targeted advertisements based on your interests.

For more details on how we use cookies, please refer to our Cookies Policy.

6. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

7. Your Rights Regarding Your Information

You have certain rights regarding your personal information under applicable laws, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-out: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at [email protected].

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal information is no longer needed, we will securely delete or anonymize it.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete the information as quickly as possible.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AceHato Bike Store
Street: 209 N Railroad St, Patoka, Illinois (IL)
Phone: (618) 432-5325
Email: [email protected]
Website: www.acehato.net

By using our website or services, you consent to the collection and use of your information as outlined in this Privacy Policy.