Terms and Conditions for AceHato Bike Store

Effective Date: December 7, 2024

Welcome to AceHato Bike Store! By accessing and using our website (www.acehato.net) and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making a purchase or using our services. If you do not agree to these terms, please refrain from using our website or purchasing from our store.

1. General Information

  • Website Ownership: The website (www.acehato.net) is owned and operated by AceHato Bike Store, located at 209 N Railroad St, Patoka, Illinois (IL), and all rights to the website and its content are reserved by AceHato Bike Store.

  • Eligibility: By accessing and using this website, you represent that you are at least 18 years old or are accessing the website under the supervision of a parent or guardian.

2. Use of Website

  • License to Use: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes, subject to these Terms and Conditions.

  • Prohibited Actions: You agree not to use our website for any unlawful, fraudulent, or malicious purposes. This includes but is not limited to:

    • Violating any local, state, or national laws and regulations.
    • Engaging in any conduct that could harm or disrupt our website, servers, or networks.
    • Attempting to interfere with the operation of the website or gain unauthorized access to any part of the website.

  • Account Creation: If you create an account on our website, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

3. Product Information

  • Product Availability: While we make every effort to ensure that all products listed on our website are available for purchase, some items may be temporarily out of stock due to high demand or other reasons. We will notify you if an item you ordered is unavailable, and we will offer suitable alternatives or issue a refund.

  • Product Descriptions: We strive to provide accurate product descriptions, pricing, and images on our website. However, we cannot guarantee that all information is completely accurate, error-free, or up-to-date. We reserve the right to correct any errors in pricing or product descriptions without prior notice.

4. Pricing and Payment

  • Pricing: All prices on our website are listed in USD (U.S. Dollars) and are exclusive of any applicable taxes, shipping fees, or handling charges. We reserve the right to change prices at any time without prior notice.

  • Payment Methods: We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods available at checkout. All payments will be processed at the time of purchase, and the transaction is considered complete when payment is successfully processed.

  • Sales Tax: Sales tax will be applied to your order based on the shipping address and the relevant tax laws of the state of Illinois or the state where you are located. The applicable tax will be calculated and added during checkout.

5. Order Processing, Shipping, and Delivery

  • Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your order. Please review the confirmation to ensure all details are correct. If there are any issues, please contact us immediately.

  • Order Processing Time: We aim to process orders within 1-3 business days. However, during peak periods, such as holidays, processing times may be longer. You will be notified of any delays.

  • Shipping: We offer a variety of shipping options within the U.S. Shipping charges will be calculated at checkout based on the destination and weight of your order. We make every effort to ship orders promptly, but delivery times are subject to external factors such as weather conditions or carrier delays.

  • Delivery Issues: If there are any issues with the delivery of your order, such as delays or lost packages, please contact us immediately. We are not responsible for any shipping delays caused by third-party carriers.

6. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information regarding returns, exchanges, and refunds. Returns and exchanges must comply with the conditions outlined in that policy. You are responsible for ensuring that the product is returned in its original condition and packaging.

7. Privacy and Security

We are committed to protecting your privacy and securing your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data. By using our website and making a purchase, you consent to the collection and use of your personal information as described in the Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law, AceHato Bike Store is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim related to your order is limited to the amount you paid for the product(s) in question.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Illinois. By using our website and purchasing from us, you consent to the jurisdiction and venue of the courts located in Illinois for any disputes that may arise.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review these terms periodically to stay informed about our policies.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Street: 209 N Railroad St, Patoka, Illinois (IL)
Phone: (618) 432-5325
Email: [email protected]
Website: www.acehato.net

By accessing our website or making a purchase from AceHato Bike Store, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing AceHato Bike Store for all your mountain biking needs!